Category: Communication

Suicide prevention in older adults

Posted by Dr. El - November 10, 2016 - Communication, Depression/Mental illness/Substance Abuse, McKnight's Long-Term Care News, Resident care, Role of psychologists, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: Suicide prevention in older adults In preparing for a webinar on suicide prevention, I came across startling statistics about suicide rates among older adults. Despite the concern we often hear about teen suicide, the rate for elders is even higher. While older adults make up 12% […]

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3 surprising reasons to strengthen your resident council

Posted by Dr. El - October 11, 2016 - Business Strategies, Communication, Customer service, McKnight's Long-Term Care News, Resident/Family councils

Here’s my latest article on McKnight’s Long-Term Care News: 3 surprising reasons to strengthen your resident council When it comes to resident councils, it’s often thought that an active resident council might seem good in theory, but that it’s offset by the amount of staff time required to devote to the process and concern that […]

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Wisdom from elders

Posted by Dr. El - August 16, 2016 - Communication, Inspiration, McKnight's Long-Term Care News, Personal Reflections, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: Wisdom from elders I’ve learned a lot from listening to residents over the years, but it’s rare that I request specific advice. This month, I decided to change that. In private conversations, I told residents that I was writing an article on advice from elders about […]

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Racism and LTC

Posted by Dr. El - July 19, 2016 - Business Strategies, Communication, Customer service, Engaging with families, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: Racism and LTC A friend of mine called me this week, upset about the racial tension making headlines in the news. We discussed what we could do as individuals to improve the situation. “I called a friend of mine of a different race,” she said. “I […]

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Super-utilizers: LTC has them too

Posted by Dr. El - July 7, 2016 - Business Strategies, Common Nursing Home Problems and How Psychologists Can Solve Them, Communication, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Super-utilizers: LTC has them too I was flying home after visiting some family elders last week (a story itself perhaps for another time) when I happened upon a Kaiser Health News article about “super-utilizers” of emergency room services. Research on Medi-Cal, California’s state health insurance for […]

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Full code: Discussing advance directives

Posted by Dr. El - June 8, 2016 - Communication, Customer service, End of life, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Full code: Discussing advance directives Assistance in creating a “good death” is a fundamental task of any organization working with elders and may be addressed by a number of team members singly or in combination. Since these discussions are often easier said than done, I thought […]

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Are Families Ready For The Death And Dying Conversation?

Posted by Dr. El - April 5, 2016 - Communication, End of life, Engaging with families

Aging advocate Carol Marak interviewed a group of eldercare experts (including me) regarding their experiences discussing death and dying with elders and their families. Her Huffington Post piece on the topic, excerpted below, suggests that yes, families — and many healthcare providers — are ready to have these important and necessary conversations. Are Families Ready […]

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Upcoming Quality Initiatives

Posted by Dr. El - March 1, 2016 - Business Strategies, Communication, McKnight's Long-Term Care News

Here’s my latest article on McKnight’s Long-Term Care News: Upcoming Quality Initiatives Last week I was speaking about the needs of younger residents at the North Carolina Health Care Facilities Association convention and had the opportunity to hear a presentation by David Gifford, MD, MPH, Senior Vice President of Quality and Regulatory Affairs of the […]

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‘Just a picture of her butt’ — an analysis

Posted by Dr. El - February 16, 2016 - Business Strategies, Communication, Customer service, McKnight's Long-Term Care News, Resident care, Technology

Here’s my latest article on McKnight’s Long-Term Care News:  ‘Just a picture of her butt’ — an analysis In “A potential lawsuit in every worker’s pockets?”, McKnight’s Editorial Director John O’Connor describes two of many recent incidents of long-term care workers using their cell phones to record residents in embarrassing situations and post the photo […]

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Growing Good

Posted by Dr. El - January 6, 2016 - Business Strategies, Communication, For Staff, McKnight's Long-Term Care News, Motivating staff, Psychology Research Translated, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: Growing Good Woohoo! My first column of 2016. Which was started during a bout of insomnia in the last week of 2015. What did I do when sleep failed me? What electronics-addicted individuals often do in the middle of the night. I grabbed my computer, caught […]

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