Category: Business Strategies

You and your staff are very different: Use it to your advantage

Posted by Dr. El - September 13, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff
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You and your staff are very different: Use it to your advantage I often speak with healthcare groups, giving psychological insights about a variety of issues within long-term care. Sometimes I address a C-suite audience; other times I train direct care staff. I noticed during the course of these talks that some of the group […]

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ElderTech: Ideas from a tech exhibit

Posted by Dr. El - July 18, 2017 - Business Strategies, McKnight's Long-Term Care News, Technology

Here’s my latest article on McKnight’s Long-Term Care News: ElderTech: Ideas from a tech exhibit I was at the nursing station the other day when some unusual cracking noises caused me to look up from my documentation. A very old, petite lady was sitting in her wheelchair popping bubble wrap. She wore th e same […]

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Why (culture) change is so hard and what to do about it

Posted by Dr. El - July 6, 2017 - Business Strategies, Customer service, McKnight's Long-Term Care News, Motivating staff, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Why (culture) change is so hard and what to do about it The team huddled around the nursing station talking in panicked whispers after the management meeting ended. “How do they expect us to do that?” a young nurse wondered. “Yeah,” an aide replied, “we’re stretched […]

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Promote your connections

Posted by Dr. El - June 22, 2017 - Business Strategies, Communication, Engaging with families, Inspiration, McKnight's Long-Term Care News, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: Promote your connections  One of the things that most brightens my workday is when I see long-term care residents hanging out together. In particular, I’ve noticed two ladies who attend activities in tandem wearing dresses with hats and costume jewelry, a threesome of confused residents who […]

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The violent workplace

Posted by Dr. El - May 25, 2017 - Business Strategies, McKnight's Long-Term Care News, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: The violent workplace Last week a nurse, aide and police chief were killed at an Ohio nursing home, along with the gunman, who died of a self-inflicted gunshot wound. While it’s impossible to prevent all tragic events, especially those involving an armed assailant entering the building […]

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Opening the door for ombudsmen

Posted by Dr. El - May 10, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Resident/Family councils

Here’s my latest article on McKnight’s Long-Term Care News: Opening the door for ombudsmen Last week during a talk at the Pennsylvania Department of Aging 2017 Ombudsman Conference, audience members told me that they’re having difficulty speaking to administrators and other senior staff when they visit the facilities. In fact, some people reported that the […]

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Insights on family-friendly care from Dr. El — the daughter of a new resident

Posted by Dr. El - April 26, 2017 - Business Strategies, Customer service, Engaging with families, McKnight's Long-Term Care News, Personal Reflections

Here’s my latest article on McKnight’s Long-Term Care News: Insights on family-friendly care from Dr. El — the daughter of a new resident Due to a series of unfortunate events, both of my previously independent parents were recently injured over the course of five weeks. In the past, I’d been the granddaughter, the niece and […]

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On power, teamwork and communication

Posted by Dr. El - April 13, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: On power, teamwork and communication Having enough of it at work, I tend to avoid drama in my entertainment choices unless it involves aliens or post-apocalyptic nonsense. My family and I are currently enjoying the creative spectacle of Project Runway “Teams” version from a few seasons […]

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Correcting long-term care’s image problem

Posted by Dr. El - February 15, 2017 - Business Strategies, Common Nursing Home Problems and How Psychologists Can Solve Them, Communication, Customer service, McKnight's Long-Term Care News, Resident education/Support groups, Role of psychologists, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: Correcting long-term care’s image problem Long-term care has an image problem. For a variety of reasons, we aren’t associated with good times. There are things we can do to turn this around, though, starting with the perceptions of our residents. Most people who come to live […]

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10 ways to incorporate mood-boosting exercise into LTC

Posted by Dr. El - January 31, 2017 - Business Strategies, Depression/Mental illness/Substance Abuse, For Fun, Inspiration, McKnight's Long-Term Care News, Motivating staff, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: 10 ways to incorporate mood-boosting exercise into LTC Cold weather. An uncertain world. Rogue shrinks making the rest of us caring, diligent professionals look bad. I don’t know about you, but I need a mood lifter. I came across an article that suggests that exercise of […]

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