Category: Business Strategies

Is your workplace psychologically healthy? (McKnight’s LTC News)

Posted by Dr. El - May 17, 2013 - Business Strategies, Common Nursing Home Problems and How Psychologists Can Solve Them, Customer service, McKnight's Long-Term Care News, Motivating staff, Something Good About Nursing Homes
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Here’s my latest article at McKnight’s Long-Term Care News: Is Your Workplace Psychologically Healthy? In long-term care we spend a lot of time focused on the physical health of those in our care. With increased emphasis on culture change and the update to the MDS (and hopefully as a result of this column), we’ve begun [...]

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Absenteeism and turnover in LTC? Death anxiety could be the cause (McKnight’s LTC News)

Posted by Dr. El - May 3, 2013 - Business Strategies, Common Nursing Home Problems and How Psychologists Can Solve Them, Communication, End of life, McKnight's Long-Term Care News, Motivating staff, Psychology Research Translated
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Here’s my latest article at McKnight’s Long-Term Care News: Absenteeism and turnover in LTC? Death anxiety could be the cause I started working in long-term care when I was in my early 30s and I was shocked at first when the residents died. I was used to falling in love with my patients — I [...]

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Your best competitive advantage? A solid social work department (McKnight’s LTC News)

Posted by Dr. El - April 8, 2013 - Business Strategies, Communication, Customer service, Depression/Mental illness/Substance Abuse, Engaging with families, McKnight's Long-Term Care News, Resident care
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Here’s my latest column at McKnight’s Long-Term Care News: Your best competitive advantage? A solid social work department I have great respect for those who attend to the often complicated physical needs of our long-term care residents, but if your facility doesn’t have a solid social service department, it isn’t as good as it could [...]

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Small changes have big impact on LTC residents’ sense of control, autonomy (LTL mag online)

Posted by Dr. El - March 28, 2013 - Business Strategies, Customer service, Long-Term Living Magazine, Resident care
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Here’s my latest article in Long-Term Living Magazine online: Small changes have big impact on LTC residents’ sense of control, autonomy When the psychologist arrived at Mrs. Winters’ room, she found her distraught and disheveled. “Last time you saw me I was stuck by that dresser in the corner and couldn’t get out. This time [...]

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Secrets to making your environment emotionally healing: McKnight’s LTC News

Posted by Dr. El - March 26, 2013 - Business Strategies, Customer service, Dementia, McKnight's Long-Term Care News, Resident care
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Here’s my latest column at McKnight’s Long-Term Care News: Secrets to making your environment ‘emotionally healing’ Back when I worked in psych, one of our most effective tools to improve mental health was maintaining a healing emotional environment, or therapeutic milieu. That’s why I was shocked when I first entered long-term care. I couldn’t believe [...]

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McKnight’s Online Expo, FREE, March 20th and 21st

Posted by Dr. El - March 18, 2013 - Business Strategies, Technology
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Once again, McKnight’s will host its annual online expo, which is a chance to attend a conference without leaving your desk.  Register for the conference in advance, and then log in to hear the talks, visit the vendors, and chat with the reps and attendees.  This year’s topics are: PAYMENT An MDS 3.0 Update March [...]

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What Design Features Do LTC Residents Most Want? (LTL mag online)

Posted by Dr. El - February 26, 2013 - Business Strategies, Customer service, Long-Term Living Magazine
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Here’s my latest article in Long-Term Living Magazine online: What design features do LTC residents most want? The psychologist walked into Mrs. Winters’ room and found her in the corner, muttering under her breath. “Is everything okay?” the psychologist asked, concerned. Mrs. Winters was usually a calm lady, but today her face was tight with [...]

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3 small changes promise big impact in motivating your LTC staff (LTL mag online)

Posted by Dr. El - January 28, 2013 - Business Strategies, Long-Term Living Magazine, Motivating staff
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Here’s my latest article in Long-Term Living magazine online:   3 small changes promise big impact in motivating your LTC staff The new year has just begun and even without an official resolution, January holds the promise of a fresh start. This could be the year to address perennial problems plaguing your organization. It can [...]

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7 tips to make your LTC facility shine for holiday family visits (LTL mag online)

Posted by Dr. El - December 13, 2012 - Business Strategies, Engaging with families, Long-Term Living Magazine, Tips for gifts, visits
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Here’s my latest article on Long-Term Living magazine online: The holiday season is a time when family members are more likely than usual to visit their loved ones in long-term care facilities. Out-of-town relatives may be making their annual visit, or grandchildren off from school might be stopping by to see Grandma or Grandpa. Now’s [...]

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Helping your LTC community cope in the wake of Hurricane Sandy (McKnight’s Guest Post)

Posted by Dr. El - November 8, 2012 - Business Strategies, Stress/Crisis management
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It’s been a challenging time here in New York, leading me to write this guest post for McKnight’s Long-Term Care News: Helping your LTC community cope in the wake of Hurricane Sandy In the aftermath of Hurricane Sandy, long-term care facilities may be wondering how to help their own residents, families, and staff members or [...]

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