Category: Business Strategies

The violent workplace

Posted by Dr. El - May 25, 2017 - Business Strategies, McKnight's Long-Term Care News, Stress/Crisis management
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Here’s my latest article on McKnight’s Long-Term Care News: The violent workplace Last week a nurse, aide and police chief were killed at an Ohio nursing home, along with the gunman, who died of a self-inflicted gunshot wound. While it’s impossible to prevent all tragic events, especially those involving an armed assailant entering the building […]

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Opening the door for ombudsmen

Posted by Dr. El - May 10, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Resident/Family councils
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Here’s my latest article on McKnight’s Long-Term Care News: Opening the door for ombudsmen Last week during a talk at the Pennsylvania Department of Aging 2017 Ombudsman Conference, audience members told me that they’re having difficulty speaking to administrators and other senior staff when they visit the facilities. In fact, some people reported that the […]

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Insights on family-friendly care from Dr. El — the daughter of a new resident

Posted by Dr. El - April 26, 2017 - Business Strategies, Customer service, Engaging with families, McKnight's Long-Term Care News, Personal Reflections

Here’s my latest article on McKnight’s Long-Term Care News: Insights on family-friendly care from Dr. El — the daughter of a new resident Due to a series of unfortunate events, both of my previously independent parents were recently injured over the course of five weeks. In the past, I’d been the granddaughter, the niece and […]

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On power, teamwork and communication

Posted by Dr. El - April 13, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: On power, teamwork and communication Having enough of it at work, I tend to avoid drama in my entertainment choices unless it involves aliens or post-apocalyptic nonsense. My family and I are currently enjoying the creative spectacle of Project Runway “Teams” version from a few seasons […]

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Correcting long-term care’s image problem

Posted by Dr. El - February 15, 2017 - Business Strategies, Common Nursing Home Problems and How Psychologists Can Solve Them, Communication, Customer service, McKnight's Long-Term Care News, Resident education/Support groups, Role of psychologists, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: Correcting long-term care’s image problem Long-term care has an image problem. For a variety of reasons, we aren’t associated with good times. There are things we can do to turn this around, though, starting with the perceptions of our residents. Most people who come to live […]

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10 ways to incorporate mood-boosting exercise into LTC

Posted by Dr. El - January 31, 2017 - Business Strategies, Depression/Mental illness/Substance Abuse, For Fun, Inspiration, McKnight's Long-Term Care News, Motivating staff, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: 10 ways to incorporate mood-boosting exercise into LTC Cold weather. An uncertain world. Rogue shrinks making the rest of us caring, diligent professionals look bad. I don’t know about you, but I need a mood lifter. I came across an article that suggests that exercise of […]

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Successful New Year’s resolutions, LTC-style

Posted by Dr. El - January 3, 2017 - Business Strategies, McKnight's Long-Term Care News

Here’s my latest article on McKnight’s Long-Term Care News: Successful New Year’s resolutions, LTC-style I don’t make New Year’s resolutions. I do, however, have a list of goals I’d like to accomplish this year, including editing the first draft of my novel, finishing the illustrated book I started, scheduling more speaking engagements, and writing more […]

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Enhancing the value of LTC by making family visits more rewarding

Posted by Dr. El - December 22, 2016 - Business Strategies, Communication, Customer service, Engaging with families, McKnight's Long-Term Care News, Tips for gifts, visits

Here’s my latest article on McKnight’s Long-Term Care News: Enhancing the value of LTC by making family visits more rewarding In his Dec. 6 McKnight’s Senior Living column, Editorial Director John O’Connor reported on a senior living center in Jiangsu province in China that offers cash rewards to people who visit their loved ones. Ten […]

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Free Gift! Holiday Savings! New LTC resources from some of the best

Posted by Dr. El - December 7, 2016 - Books/media of note, Bullying/Senior bullying, Business Strategies, Common Nursing Home Problems and How Psychologists Can Solve Them, Customer service, Dementia, Engaging with families, McKnight's Long-Term Care News https://www.amazon.com/Savvy-Residents-Guide-Everything-Nursing-ebook/dp/B009Q38X8I/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=1480881355&sr=1-1

The Savvy Resident’s Guide can help set reasonable expectations for your new residents and families, leading them to view their stays in a more favorable light. To see how, download a FREE Kindle version between December 7-9th and take advantage of Holidays Savings of 20% off bulk orders of 25 or more copies through Friday, December […]

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Playing the LTC lottery

Posted by Dr. El - October 27, 2016 - Business Strategies, For Fun, Inspiration, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: Playing the LTC lottery After reading a recent New York Times Opinion piece about the uses of lotteries to solve social problems, I began contemplating their potential application to long-term care. According to “For Better Citizenship, Scratch and Win,” lotteries have been used to encourage voting, […]

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