Blog

Home, small home

Dr. El - November 22, 2017 - Business Strategies, Customer service, McKnight's Long-Term Care News, Motivating staff, Resident care, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: Home, small home In 2014, I wrote, “I finally visit a Green House (and it blows my mind).” The Green House is designed with a spacious common area, private bedrooms and showers, unobtrusive medical items and universal workers practicing person-centered care. The model shows that it’s […]

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Interview with the Commissioner of the NYC Dept of Aging (Silo-Busting)

Dr. El - November 9, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Resident education/Support groups, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: Silo-busting Ideas from an interview with Dr. Donna Corrado, Commissioner of the New York City Department for the Aging Within long-term care, overcoming the problems caused by silos can lead to better care coordination, increased interdepartmental cooperation and reduced work redundancy. My 1-on-1 interview with Donna […]

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Readmission prevention: The role of post-acute providers

Dr. El - October 25, 2017 - Business Strategies, Customer service, McKnight's Long-Term Care News, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: Readmission prevention: The role of post-acute providers Long-term care providers have an opportunity to thrive with value-based care, escape cynicism and join the growing wave successful at avoiding readmissions. Last week, I was part of a panel discussing readmission prevention at the National Readmission Prevention Collaborative’s […]

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How do they sleep at night?

Dr. El - October 12, 2017 - Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: How do they sleep at night? Perhaps you’ve heard about the administrator who spent a week as a resident in his long-term care facility. After being roused from sleep daily to receive medications that could have been dispensed later in the day, he banned his physicians […]

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Disaster communication: A tale of two mothers-in-law

Dr. El - September 28, 2017 - Anecdotes, Business Strategies, Communication, Customer service, McKnight's Long-Term Care News, Resident care, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: Disaster communication: A tale of two mothers-in-law Both of my mothers-in-law live in long-term care communities in Florida. (I’ll keep the backstory about having two MILs a mystery.) One MIL lives in a place that was excellent about how they communicated with family members before, during […]

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You and your staff are very different: Use it to your advantage

Dr. El - September 13, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: You and your staff are very different: Use it to your advantage I often speak with healthcare groups, giving psychological insights about a variety of issues within long-term care. Sometimes I address a C-suite audience; other times I train direct care staff. I noticed during the […]

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Calming fears of floods and other catastrophes

Dr. El - August 31, 2017 - Communication, Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Calming fears of floods and other catastrophes By now it’s likely that you, your staff, the residents and their families have seen the incredibly disturbing photo of assisted living residents in Dickinson, TX, sitting in waist-high floodwaters. Thankfully, all the older women in the picture have […]

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Falls: A closer look

Dr. El - August 19, 2017 - Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News:   Falls: A closer look Part of my job as a geropsychologist is to conduct reviews of falls with my patients after they occur. Through discussion with the resident, I analyze what happened and assess how they’re doing after what can be a traumatic event. Together, […]

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The image of LTC in the arts

Dr. El - August 4, 2017 - Books/media of note, McKnight's Long-Term Care News, Personal Reflections

Here’s my latest article on McKnight’s Long-Term Care News: The image of LTC in the arts I was perusing The New York Times last week when I came upon an article about a play centering on my favorite topic — aging. “Singing Beach,” by playwright Tina Howe, revolves around the drama that consumes a family […]

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ElderTech: Ideas from a tech exhibit

Dr. El - July 18, 2017 - Business Strategies, McKnight's Long-Term Care News, Technology

Here’s my latest article on McKnight’s Long-Term Care News: ElderTech: Ideas from a tech exhibit I was at the nursing station the other day when some unusual cracking noises caused me to look up from my documentation. A very old, petite lady was sitting in her wheelchair popping bubble wrap. She wore th e same […]

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