Blog

You and your staff are very different: Use it to your advantage

Dr. El - September 13, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff

You and your staff are very different: Use it to your advantage I often speak with healthcare groups, giving psychological insights about a variety of issues within long-term care. Sometimes I address a C-suite audience; other times I train direct care staff. I noticed during the course of these talks that some of the group […]

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Calming fears of floods and other catastrophes

Dr. El - August 31, 2017 - Communication, Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Calming fears of floods and other catastrophes By now it’s likely that you, your staff, the residents and their families have seen the incredibly disturbing photo of assisted living residents in Dickinson, TX, sitting in waist-high floodwaters. Thankfully, all the older women in the picture have […]

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Falls: A closer look

Dr. El - August 19, 2017 - Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News:   Falls: A closer look Part of my job as a geropsychologist is to conduct reviews of falls with my patients after they occur. Through discussion with the resident, I analyze what happened and assess how they’re doing after what can be a traumatic event. Together, […]

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The image of LTC in the arts

Dr. El - August 4, 2017 - Books/media of note, McKnight's Long-Term Care News, Personal Reflections

Here’s my latest article on McKnight’s Long-Term Care News: The image of LTC in the arts I was perusing The New York Times last week when I came upon an article about a play centering on my favorite topic — aging. “Singing Beach,” by playwright Tina Howe, revolves around the drama that consumes a family […]

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ElderTech: Ideas from a tech exhibit

Dr. El - July 18, 2017 - Business Strategies, McKnight's Long-Term Care News, Technology

Here’s my latest article on McKnight’s Long-Term Care News: ElderTech: Ideas from a tech exhibit I was at the nursing station the other day when some unusual cracking noises caused me to look up from my documentation. A very old, petite lady was sitting in her wheelchair popping bubble wrap. She wore th e same […]

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Why (culture) change is so hard and what to do about it

Dr. El - July 6, 2017 - Business Strategies, Customer service, McKnight's Long-Term Care News, Motivating staff, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Why (culture) change is so hard and what to do about it The team huddled around the nursing station talking in panicked whispers after the management meeting ended. “How do they expect us to do that?” a young nurse wondered. “Yeah,” an aide replied, “we’re stretched […]

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Promote your connections

Dr. El - June 22, 2017 - Business Strategies, Communication, Engaging with families, Inspiration, McKnight's Long-Term Care News, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: Promote your connections  One of the things that most brightens my workday is when I see long-term care residents hanging out together. In particular, I’ve noticed two ladies who attend activities in tandem wearing dresses with hats and costume jewelry, a threesome of confused residents who […]

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The “last day” protocol

Dr. El - June 8, 2017 - Communication, End of life, McKnight's Long-Term Care News, Personal Reflections, Resident care, Stress/Crisis management, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: The “last day” protocol I waited outside the room until the rehab therapists finished talking to Jim, who’d been admitted to the nursing home the night before. I read over the basic info on his face sheet before my consult. Jim was an 87-year old widower […]

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The violent workplace

Dr. El - May 25, 2017 - Business Strategies, McKnight's Long-Term Care News, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: The violent workplace Last week a nurse, aide and police chief were killed at an Ohio nursing home, along with the gunman, who died of a self-inflicted gunshot wound. While it’s impossible to prevent all tragic events, especially those involving an armed assailant entering the building […]

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Opening the door for ombudsmen

Dr. El - May 10, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Resident/Family councils

Here’s my latest article on McKnight’s Long-Term Care News: Opening the door for ombudsmen Last week during a talk at the Pennsylvania Department of Aging 2017 Ombudsman Conference, audience members told me that they’re having difficulty speaking to administrators and other senior staff when they visit the facilities. In fact, some people reported that the […]

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