Welcome to
My Better Nursing Home & LTC!

The time spent in long-term care can be one of growth, emotional healing, and creativity for residents, staff, and family members.  If you’re wondering how to get there from here, please look through this site and read my blog, where you’ll find answers that will allow you to create positive change instantly, whether you’re a CEO, a CNA, or seeing a loved one in long-term care.

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"My goal is to make long-term care a place I'd want to live when it's my turn, using my training as a psychologist."

Recent Blog Posts

Self-disclosure: What your staff needs to know about revealing personal information to residents

Dr. El - January 18, 2018 - Communication, Customer service, McKnight's Long-Term Care News

Here’s my latest article on McKnight’s Long-Term Care News: Self-disclosure: What your staff needs to know about revealing personal information to residents As “Eileen” suggested in the comments section of a recent “Dr. El” blog, disclosing personal information can be a good way to establish a more intimate connection with residents. While self-disclosure can create […]

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4 ways to revamp work culture in the new year

Dr. El - January 4, 2018 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: 4 ways to revamp work culture in the new year Ahhh. A new year. It’s time for a fresh start, the chance to take life in a different direction. Many of my friends have remarked to me that they want more focus on family and friends […]

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People in LTC who’ve inspired me in 2017

Dr. El - December 21, 2017 - For Fun, Inspiration, McKnight's Long-Term Care News, Personal Reflections, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: People in LTC who’ve inspired me in 2017 From the 102-year-old Hulk Hogan fan to the doting, selfless caregivers doing behind-the-scenes work, there are numerous people in long-term care who inspired me this year. Take, for example: •  The 102-year-old man, still remarkably handsome, whose favorite sport […]

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Elder love

Dr. El - December 7, 2017 - Anecdotes, End of life, McKnight's Long-Term Care News, Personal Reflections

Here’s my latest article on McKnight’s Long-Term Care News: Elder love I lost one of my two mothers-in-law last Monday, five weeks after she was diagnosed with pancreatic cancer. We had expected Audrey to reach 100 years of age, like her mother, but she died shortly after her 91st birthday, having spent her 90th year […]

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Home, small home

Dr. El - November 22, 2017 - Business Strategies, Customer service, McKnight's Long-Term Care News, Motivating staff, Resident care, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: Home, small home In 2014, I wrote, “I finally visit a Green House (and it blows my mind).” The Green House is designed with a spacious common area, private bedrooms and showers, unobtrusive medical items and universal workers practicing person-centered care. The model shows that it’s […]

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Interview with the Commissioner of the NYC Dept of Aging (Silo-Busting)

Dr. El - November 9, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Resident education/Support groups, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: Silo-busting Ideas from an interview with Dr. Donna Corrado, Commissioner of the New York City Department for the Aging Within long-term care, overcoming the problems caused by silos can lead to better care coordination, increased interdepartmental cooperation and reduced work redundancy. My 1-on-1 interview with Donna […]

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Readmission prevention: The role of post-acute providers

Dr. El - October 25, 2017 - Business Strategies, Customer service, McKnight's Long-Term Care News, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: Readmission prevention: The role of post-acute providers Long-term care providers have an opportunity to thrive with value-based care, escape cynicism and join the growing wave successful at avoiding readmissions. Last week, I was part of a panel discussing readmission prevention at the National Readmission Prevention Collaborative’s […]

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How do they sleep at night?

Dr. El - October 12, 2017 - Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: How do they sleep at night? Perhaps you’ve heard about the administrator who spent a week as a resident in his long-term care facility. After being roused from sleep daily to receive medications that could have been dispensed later in the day, he banned his physicians […]

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Disaster communication: A tale of two mothers-in-law

Dr. El - September 28, 2017 - Anecdotes, Business Strategies, Communication, Customer service, McKnight's Long-Term Care News, Resident care, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: Disaster communication: A tale of two mothers-in-law Both of my mothers-in-law live in long-term care communities in Florida. (I’ll keep the backstory about having two MILs a mystery.) One MIL lives in a place that was excellent about how they communicated with family members before, during […]

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You and your staff are very different: Use it to your advantage

Dr. El - September 13, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: You and your staff are very different: Use it to your advantage I often speak with healthcare groups, giving psychological insights about a variety of issues within long-term care. Sometimes I address a C-suite audience; other times I train direct care staff. I noticed during the […]

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