Welcome to
My Better Nursing Home & LTC!

The time spent in long-term care can be one of growth, emotional healing, and creativity for residents, staff, and family members.  If you’re wondering how to get there from here, please look through this site and read my blog, where you’ll find answers that will allow you to create positive change instantly, whether you’re a CEO, a CNA, or seeing a loved one in long-term care.

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"My goal is to make long-term care a place I'd want to live when it's my turn, using my training as a psychologist."

Recent Blog Posts

How do they sleep at night?

Dr. El - October 12, 2017 - Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: How do they sleep at night? Perhaps you’ve heard about the administrator who spent a week as a resident in his long-term care facility. After being roused from sleep daily to receive medications that could have been dispensed later in the day, he banned his physicians […]

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Disaster communication: A tale of two mothers-in-law

Dr. El - September 28, 2017 - Anecdotes, Business Strategies, Communication, Customer service, McKnight's Long-Term Care News, Resident care, Stress/Crisis management

Here’s my latest article on McKnight’s Long-Term Care News: Disaster communication: A tale of two mothers-in-law Both of my mothers-in-law live in long-term care communities in Florida. (I’ll keep the backstory about having two MILs a mystery.) One MIL lives in a place that was excellent about how they communicated with family members before, during […]

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You and your staff are very different: Use it to your advantage

Dr. El - September 13, 2017 - Business Strategies, Communication, McKnight's Long-Term Care News, Motivating staff

Here’s my latest article on McKnight’s Long-Term Care News: You and your staff are very different: Use it to your advantage I often speak with healthcare groups, giving psychological insights about a variety of issues within long-term care. Sometimes I address a C-suite audience; other times I train direct care staff. I noticed during the […]

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Calming fears of floods and other catastrophes

Dr. El - August 31, 2017 - Communication, Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Calming fears of floods and other catastrophes By now it’s likely that you, your staff, the residents and their families have seen the incredibly disturbing photo of assisted living residents in Dickinson, TX, sitting in waist-high floodwaters. Thankfully, all the older women in the picture have […]

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Falls: A closer look

Dr. El - August 19, 2017 - Customer service, McKnight's Long-Term Care News, Resident care

Here’s my latest article on McKnight’s Long-Term Care News:   Falls: A closer look Part of my job as a geropsychologist is to conduct reviews of falls with my patients after they occur. Through discussion with the resident, I analyze what happened and assess how they’re doing after what can be a traumatic event. Together, […]

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The image of LTC in the arts

Dr. El - August 4, 2017 - Books/media of note, McKnight's Long-Term Care News, Personal Reflections

Here’s my latest article on McKnight’s Long-Term Care News: The image of LTC in the arts I was perusing The New York Times last week when I came upon an article about a play centering on my favorite topic — aging. “Singing Beach,” by playwright Tina Howe, revolves around the drama that consumes a family […]

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ElderTech: Ideas from a tech exhibit

Dr. El - July 18, 2017 - Business Strategies, McKnight's Long-Term Care News, Technology

Here’s my latest article on McKnight’s Long-Term Care News: ElderTech: Ideas from a tech exhibit I was at the nursing station the other day when some unusual cracking noises caused me to look up from my documentation. A very old, petite lady was sitting in her wheelchair popping bubble wrap. She wore th e same […]

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Why (culture) change is so hard and what to do about it

Dr. El - July 6, 2017 - Business Strategies, Customer service, McKnight's Long-Term Care News, Motivating staff, Resident care

Here’s my latest article on McKnight’s Long-Term Care News: Why (culture) change is so hard and what to do about it The team huddled around the nursing station talking in panicked whispers after the management meeting ended. “How do they expect us to do that?” a young nurse wondered. “Yeah,” an aide replied, “we’re stretched […]

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Promote your connections

Dr. El - June 22, 2017 - Business Strategies, Communication, Engaging with families, Inspiration, McKnight's Long-Term Care News, Something Good About Nursing Homes

Here’s my latest article on McKnight’s Long-Term Care News: Promote your connections  One of the things that most brightens my workday is when I see long-term care residents hanging out together. In particular, I’ve noticed two ladies who attend activities in tandem wearing dresses with hats and costume jewelry, a threesome of confused residents who […]

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The “last day” protocol

Dr. El - June 8, 2017 - Communication, End of life, McKnight's Long-Term Care News, Personal Reflections, Resident care, Stress/Crisis management, Transitions in care

Here’s my latest article on McKnight’s Long-Term Care News: The “last day” protocol I waited outside the room until the rehab therapists finished talking to Jim, who’d been admitted to the nursing home the night before. I read over the basic info on his face sheet before my consult. Jim was an 87-year old widower […]

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